What a month!
To say that May has been an incredible month here at The HelpDesk Company would be an understatement. We added a new member to our team (see article below); welcomed a new client; and received three HUGE compliments - from our industry, our peers, and most significantly from our clients! First, please join us in welcoming our newest client - the Kuehl Shephard Koslowski Group. We are thrilled to be working with them. On May 13th, we were recognized by the Greater Richmond Technology Council as a finalist for their 14th Annual Technology Builder Award. Although we did not win, it was an incredible experience to be recognized as a leader in our industry in front of 400 area business and technology professionals. I also learned this month that I’ve been selected as a finalist for Member of the Year for our local chapter of the National Association of Women Business Owners (NAWBO). This is an incredible honor as I know just how wonderful and generous our members are. A huge THANK YOU to all of my fellow NAWBO ladies! The crowning jewel for this month, however, came from a long-time client, the Richmond SPCA. They recently asked me to conduct a training session on Customer Service for their staff members. I was happy to lead the two sessions last week and enjoyed talking with approximately 50 staff members from the many departments at the SPCA (yes, it takes a lot of folks to lead a top-rated animal shelter). However, they sent me over the moon when they shared that the two other companies they were having speak on customer service this year were The Jefferson and Ukrops. WOW!!! We hope that you agree with the SPCA’s opinion and encourage you to let us know if you don’t. It’s hard to resolve an issue when you don’t realize it exists. Thank you to each and every one of you. Our clients, business partners, and friends. I know the past year has been tough for many and I hope that all of you experience a month like we have to let you know that you’re on the right path.